TERMS AND CONDITIONS

 

The below Terms and Conditions apply to the sales of the book The Most Beautiful sold by Luminarium Company Limited, trading under Architects of Air.

Payment

Payment will be taken via paypal.  Once we have received your order and you have chosen your method of postage, we will send you an invoice via Paypal.  

Acknowledgment of order

An email will be sent to confirm receipt of the order and to ascertain whether you require postage to be tracked.  We will then send you an invoice via Paypal.  Once we have received your payment we will email you confirmation of postage and any tracker number if applicable.

UK Delivery

We aim to dispatch and deliver goods within 7 working days of the receipt of the payment.

Orders of 3 books or less are sent second-class via Royal Mail. On request, orders can be sent via Royal Mail special delivery, for which there is an extra charge.

On orders of 4 books and over, postage will be via ParcelForce, tracked and signed.

Overseas Delivery

We aim to dispatch and deliver goods within 14 working days of the receipt of the payment.  We will offer 2 differing prices for postage depending on the country and whether you require the parcel to be tracked and signed for.

Delivery Charges

Postage is charged according to the weight of your order. There is a small charge for packaging and handling which is included in your postal charge. Postage charges are shown on the invoice.

Pricing Policy

Every effort is made to ensure that prices listed are correct, however, they are subject to change. In the event of any price increase the customer will be contacted before the order is processed.

Returns and Refunds

We hope that you will be happy with your order from Architects of Air. Of course, any book found to be imperfect or damaged in transit will be replaced free of charge. Please notify Architects of Air by email at info@architects-of-air.com, of any problems on receipt of your order.

Under EU Distance Selling Regulations you also have the right to cancel your order within 7 days of purchase, or within 7 days of receipt of goods (whichever is the longer). Once we have received your returned goods by mail, your payment will be automatically refunded. Please ensure returned books are properly packaged.

The address for returns is:
Returns
Architects of Air - Oldknows Factory - Egerton Street - Nottingham - NG3 4GQ - UK

Postage is only refundable where Architects of Air is at fault.

Tax Charges

VAT notice 701/10 specifies the sales of books is 0-rated , and thus VAT will not be charged for books sent within or outside the UK.